The new Stockbox on First Hill has been open for less than 2 weeks but we already feel warm and welcome in our new home. Thank you to everyone who has stopped by to shop and share their feedback on what we’re doing right (and what we could be doing better). We wanted to share the most common pieces of feedback, along with some insight on how we’re responding.
We hear you – we need some music in the store! And we are proud to announce that we installed a sound system yesterday, to create a more friendly shopping experience.
We are just as anxious as the rest of you to get EBT up-and-running at the store. We were hopeful that it would be in place by now and are doing what we can to move the process along. You will know as soon as we know when we are able to accept EBT!
Pricing and Promotions
As for feedback on pricing….For the most part, the feedback we’ve received is that the pricing is fair and good. We aren’t able to offer bargain-market pricing, but we can keep our pricing in line with competitors like QFC. In addition, you should know that:
- Stockbox is happy to accept manufacturer coupons
- Stockbox will soon roll-out its monthly circular, which will include a rotating selection of in-store specials and promotions
- At Grand Opening, we will launch our customer loyalty program, to reward shoppers who keep coming back for more!
We are not able to stay open 24 hours a day but we can respond initially to some feedback on our hours. We have received a ton of requests to open a bit earlier, to support those who start work at 7am. Starting on Sept 16, Stockbox will open at 6:30am on weekdays. So, we will be there for you as you head into work, with freshly brewed Stumptown coffee, Macrina baked goods, and grab and go breakfast options.
We are still evaluating whether we should push our closing hours back – what do you think?
New Inventory and Customer Requests
Thank you everyone who has contributed a request over the past 10 days – we’ve got a long list to work through. We aren’t able to bring in every request and will be curating this new inventory based on multiple requests of an item or a category. The first round of new inventory – based entirely on customer requests – will land in time for the Grand Opening, so make sure to stop by to check it out! New inventory will arrive as we seek to fill empty space or transition slower moving items.
So, when are we going to celebrate this new store in fashion?! Please join us on Friday, Sept 13 and Saturday, Sept 14 for Stockbox First Hill Grocery’s Grand Opening celebration. The festivities will run from 11am-3pm each day and will include free samples and promotions from our suppliers (Stumptown, Macrina, Charlie’s, and Snoqualmie Ice Cream – just to name a few). Make sure to stop by to partake in the goodies, check out our new inventory, and help us celebrate the new store.